Nine Casino Terms and Conditions

Welcome to Nine Online Casino. These Terms and Conditions govern your use of our website, our platform, and all services we provide, including our casino games, sportsbook, and loyalty program. By creating an account with us, you agree to be bound by these terms in full. If you do not agree with any part of this agreement, you must not use our services.

We operate Nine Casino as Uno Digital Media B.V., a company registered under number 157147, with our registered office at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Willemstad, Curaçao. Payments on our platform are processed by our appointed payment operator and paying agent, Optivion Systems Ltd, registration number HE 471831, based in Strovolos, Nicosia, Cyprus. We hold a valid license issued by the Curaçao Gaming Authority under number OGL/2024/1267/0760, and we have operated Nine Casino online since 2021.

Eligibility and Account Registration

To use Nine Casino, you must be at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. When you complete Nine casino login for the first time, you confirm that all information you provide during registration is accurate, current, and complete. We reserve the right to request identity verification documents at any point, and we will not process withdrawals until your account has been fully verified in accordance with our Know Your Customer procedures.

• You may only hold one account with us; duplicate accounts will be closed and associated funds may be forfeited
• You are responsible for keeping your login credentials confidential and secure
• We may suspend or close your account if we suspect fraudulent activity, collusion, or a breach of these terms

Restricted Jurisdictions

Our services at Nine Casino are not available to residents of certain countries. We do not accept deposits or gameplay from players located in the United States, United Kingdom, Spain, Germany, the Netherlands, Israel, Lithuania, Curaçao, and a number of other territories listed in our full compliance policy. We also comply with FATF blacklist and greylist restrictions, and we do not accept payments or users from sanctioned or high-risk jurisdictions, including Afghanistan, Iran, North Korea, Syria, and others specified in our internal policy. If you access our services from a restricted territory, we cannot guarantee successful processing of withdrawals or refunds, and your account may be closed without further obligation on our part.

Deposits and Withdrawals

We accept a variety of currencies, including EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, and various cryptocurrencies. Our internal operating currency is Euro; therefore, amounts debited from your card in another currency may differ slightly from the displayed amount, as we are not a currency exchange and do not perform currency conversion ourselves.

Minimum deposit amounts vary depending on your country of residence, typically ranging from €2 to €20, while minimum withdrawal amounts range from €50 to €120 depending on your location. We support deposits via Visa, Mastercard, Apple Pay, Google Pay, Interac, Neosurf, bank transfer, and cryptocurrency transfers. When depositing crypto, you must select the correct network, as we cannot recover funds sent to an incorrect address without a separate recovery process.

Nine Casino Withdrawal Terms

All previous deposits must be confirmed before we can process a withdrawal request. We process nine casino withdrawal requests via Original Credit Transfer, Payment Transfer, bank transfer, or cryptocurrency, though we cannot guarantee successful card processing even in supported countries, as issuing banks retain the right to block such transactions. Withdrawal limits are capped daily, weekly, and monthly, and these limits increase as you progress through our loyalty ranks. Wins exceeding $/€15,000 may be paid in monthly instalments. We require that active deposited funds be wagered at least three times before withdrawal eligibility applies.

Processing typically takes up to 72 hours, though most withdrawals clear within 24 business hours following approval. Delays can occur due to verification requirements, payment provider workload, or banking issues. As part of our KYC obligations, we may require a verification phone call before releasing funds. Bank transfers may incur intermediary charges of up to EUR 16, and crypto sent to an incorrect network address is only pursued for amounts above €5,000, subject to a 0.1 BTC recovery fee with no guarantee of success.

Bonuses and Promotions

Our Nine casino bonus offers, including our welcome package, reload bonuses, and free spins promotions, are subject to specific terms displayed at the time of the offer. Any nine casino bonus code or nine casino promo code must be entered correctly before your deposit is confirmed, and you may opt out of any offer if you prefer to play without bonus restrictions. Where your account holds both real and bonus funds, we require that real funds be used first before bonus funds become eligible for wagering. Withdrawing or transferring your main deposit before wagering requirements are met will result in forfeiture of the bonus and any associated winnings.

We periodically update our nine casino no deposit bonus terms, cashback offers, and tournament structures. All promotional terms, including wagering requirements, maximum bet limits, and eligible games, are published alongside the specific offer and form part of these Terms and Conditions.

Loyalty Program

Our loyalty program is open to every registered player and rewards you with wager points and deposit points as you play across our games and sportsbook. As you climb through our sixteen loyalty tiers, from Bronze to Platinum, we increase your cashback percentages, rakeback rates, withdrawal limits, and access to VIP benefits, including a dedicated account manager and exclusive tournaments at higher ranks. We may adjust the structure of our loyalty program at our discretion, and we will notify you of material changes.

Responsible Gambling

We are committed to promoting responsible gambling. We provide self-exclusion tools, deposit limits, and reality checks to help you manage your play. If you feel that your gambling habits are becoming problematic, we encourage you to contact our support team or an independent support organization for assistance.

Intellectual Property

All content on our platform, including our software, graphics, trademarks, and the Nine Casino name and logo, remains our exclusive property or that of our licensors. You may not copy, reproduce, or distribute any part of our platform without our prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free operation. To the maximum extent permitted by law, we exclude liability for any indirect, incidental, or consequential losses arising from your use of our services, including losses resulting from technical failures, third-party payment delays, or network errors.

Changes to These Terms

We may amend these Terms and Conditions at any time to reflect changes in our services, regulatory requirements, or business practices. Continued use of our platform after any update constitutes your acceptance of the revised terms. We recommend that you review this page periodically.

Contact Us

If you have questions about these terms, our bonus policies, or your account, our support team is available 24/7 via live chat and email at support@Nine Casino.com. We are here to assist you with any concerns regarding your experience at Nine Casino.